BEFORE YOU BOOK

REMOVALS

LATENESS

Sorry, but we do not remove any acrylic nail extensions. If you previously got your nails done somewhere else, you may be possible to book an appointment. Please make sure to contact us so all doubts can be cleared and we can provide our best service. 

Please always let us know asap if you are running late. If you are more than 15 minutes late we might have to cut a part of your treatment OR RESHEADULE.

Please visit our “Nail art levels” section on the website or insta story highlights to find out what level youR design falls into. If you are still unsure what nail art level youR design is, SEND US A WHATSAPP OR DM us! It is important to determine a nail art level before the appointment because it affects the appointment time and price.

NO-CHIPPING POLICY

NAIL ART LEVELS

We don't like chipped nails! If your gel polish chips within the first 7 days - we fix it for free. If that happens, please DM, email or call us and we will find you a quick slot for a fix!

NAIL ART LEVELS
whatsapp
41 bond street bn1 1rd

CANCELLATION POLICY

Late cancellations and no-shows are very damaging for a small business.
We do not take deposits but we have a right to charge you a cancellation or a no-show fee. The fee is 50% of your treatment cost if you cancel later than 48 hours before the appointment. The cancellation fee is paid through our booking system Fresha, when you've confirmed your appointment with your card details. Otherwise the cancellation fee will be added to your next appointment.